Cancellation policy

Cancellation Policy

Some items in our store may be offered as pre-orders. This policy explains how you can change or cancel these purchases.

Pre-orders

When you purchase a pre-order, you are buying a product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining balance at a future date.

You can cancel a pre-order that has not yet been fulfilled. If the order has already been fulfilled, it cannot be cancelled, but you may request a full or partial refund. See our returns policy for more details.